Ask the Expert Archive

Why do I have to remove the carbon filter when using treatments or medicines?

Wednesday, November 25th, 2009

The carbon in the filter removes contaminants and chemicals from the water.


My fish has a red sore on its body. What should I do?

Wednesday, November 25th, 2009

External wounds and infections can be treated with a number of fish medicines, such as Ulcer & Open Wound Control.


My fish has suddenly become swollen in the belly region & looks ill. What could be wrong?

Wednesday, November 25th, 2009

This could be caused by a number of things, such as a swim bladder problem, constipation, or an internal infection.


Several of my fish have died. What could have killed them?

Wednesday, November 25th, 2009

There are hundreds of reasons why some of your fish may have died. You need to review everything that may have occurred


There is a small growth on my fish that resembles a tuft of cotton wool. What is it?

Wednesday, November 25th, 2009

Cotton wool-like growths are usually a sign of a fungal infection. Fungus is a common fish disease that can prove fatal if not treated early. Fungus is usually a secondary infection that follows on from a previous infection or parasite. They are opportunists, and try to infect wounds or abrasions on the fish skin. Fungal [...]


My goldfish has lost its ability to stay in mid-water. It either floats to the surface or sinks to the bottom of the tank.

Wednesday, November 25th, 2009

This could be a problem with the swim bladder. The swim bladder is a small organ inside the fish that can fill up


My goldfish is gasping at the water surface. What should I do?

Wednesday, November 25th, 2009

The first thing to do is to test the water – especially for ammonia and nitrite


Can I use more than one treatment or medicine at a time?

Wednesday, November 25th, 2009

For most treatments, the answer is definitely no. You should never use more than one fish medicine at a time


One of my fish is bullying its mates. What should I do?

Wednesday, November 25th, 2009

If you have no plants or ornaments in your aquarium, then it is a good idea to add some.


My aquarium water has a pale yellow tinge to it. What does this mean?

Wednesday, November 25th, 2009

This could be caused by a number of factors, however it is usually caused by leaching from aquarium gravel or bogwood in the aquarium.


What causes cloudy water?

Wednesday, November 25th, 2009

Cloudiness is usually caused by a bacterial bloom – which are usually harmless.


What is a biological filter & what does it do?

Wednesday, November 25th, 2009

The biochemical function of the aquarium filter is to remove harmful substances from the water by biochemical reaction.


What is the difference between green algae & green water?

Wednesday, November 25th, 2009

Green algae can be filamentous algae that attach itself to something in the aquarium


How can I eradicate algae from my aquarium?

Wednesday, November 25th, 2009

‘Algae’ is a general term used to describe many types of aquatic plant life. Algae is present in almost every body of water on earth


What is Water Hardness?

Wednesday, November 25th, 2009

The ‘Hardness’ of water is a measure of the amount of calcium carbonate (CaCO3) in the water.


What is pH? Do different fish require different levels?

Wednesday, November 25th, 2009

pH is a measure of the activity of hydrogen ions (H+) in a solution. The pH value is a number without units, on a logarithmic scale of between 0 and 14.


Can I add tap water directly to my aquarium?

Wednesday, November 25th, 2009

Tap water contains chlorine and chloramines, which are added to our water supply to act as a disinfectant.


How often should I change the aquarium water?

Wednesday, November 25th, 2009

Most aquariums should be cleaned every 2 weeks on average.


How can I test the water in my aquarium?

Wednesday, November 25th, 2009

There are a number of water test kits and strips on the market that are available from most good pet shops.


How often should I clean my aquarium?

Wednesday, November 25th, 2009

Depending on how many fish you have, and how messy they are, most tanks require cleaning about once every two weeks.